Privacy Policy

This Privacy Policy describes how Glow By Jo Skin Studio LLC ("we," "us," or "our") collects, uses, and shares information about you when you visit glowbyjoskinstudiollc.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Voluntarily

We collect information you provide directly to us, including when you:

• Fill out our contact form (name, email address, message content)
• Book an appointment through our third-party booking platform (GlossGenius)
• Contact us by phone or email

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on the Site
• Referring website addresses
• Device information

This information is collected through cookies and similar tracking technologies. See our Cookie Policy section below for more details.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Schedule and manage appointments
• Improve our website and services
• Analyze how the Site is used to improve user experience
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with third-party service providers who assist us in operating our Site and conducting our business, including:

• Netlify — website hosting
• GlossGenius — appointment booking and client management
• Google Analytics — website analytics (collects anonymized usage data)

These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookie Policy

Cookies are small text files stored on your device when you visit a website. We use cookies to:

• Understand how visitors use our Site (analytics cookies)
• Remember your preferences
• Enable certain Site functionality

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. Most browsers allow you to refuse or accept cookies and to delete existing cookies.

Behavioral Advertising

We may use remarketing services to advertise on third-party websites after you visit our Site. We and our third-party vendors may use cookies to inform, optimize, and serve ads based on your past visits. You can opt out of Google's use of cookies by visiting Google's Ads Settings.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for a reasonable period to allow us to respond to your inquiry.

Your Rights (GDPR & EEA Residents)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right of access — request a copy of the personal data we hold about you
• Right of rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — request a copy of your data in a portable format
• Right to object — object to our processing of your data, including for direct marketing

To exercise any of these rights, please contact us at the information provided below.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Links to Third-Party Sites

Our Site contains links to third-party websites, including our booking platform (GlossGenius) and social media profiles. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Business: Glow By Jo Skin Studio LLC
• Address: 119 Sanchez Creek Ct, Suite #102, Weatherford, TX 76088
• Phone: (817) 757-9672